FusionWorks

SHANNON PATRICK HASSON, PMP, MCP   

                                                                                                                                                           

Phone: (919) 850-2223                  
Email: shannonhasson@yahoo.com                   
Location: Raleigh, NC 

Professional Strengths

 

Overview

Able to blend strong business and information technology background with the flexibility to understand  differing needs to projects of varying scope; Offer outstanding talents in team building, resource loading / leveling, strategic product planning, and budget management;

 

Notable ability to present technical and business solutions in an articulate and professional manner to clients, team members, and senior management alike.

 

Project Management

PMI Certified Project Management Professional with over nine years experience managing complex technology projects including large-scale migration of enterprise management systems to internet-based solutions.

 

Business Analysis and Procurement Support

Possess effective skills conducting and managing business process and workflow analyses to support reengineering initiatives.

 

Technology

Eight years experience as a software developer and SQL Server / Oracle database designer/programmer. Microsoft Certified Professional in Visual Basic and SQL Server 2000.

 

Skills Summary

 

Skills	Experience
Project Management	9 years
Program Management (multi-project)	4 years
Business Analysis	8 years
Business Process Modelling	8 years
Business Process Reengineering	8 years
Process Development	8 years
JAD Sessions	6 years
Use Case Analysis & Documentation	6 years
Requirements Gathering	8 years
Vendor Management	6 years
As-Is/To-Be analysis	6 years
Data Conversion/SQL Server	8 years
SDLC/Software Development	8 years

 

Projects / Experience

 

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Digital Recorders Inc; Research Triangle Park, NC                   June 2005–Present

Project Manager

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Initially charged with strategic planning and managing the implementation of numerous customer-facing projects, this was a position that had not been previously defined by management. Therefore, I also worked with internal groups to analyze the business environment, formalize project management, and introduce repeatable processes to improve efficiency and resource availability.

 

Project specific responsibilities focused on managing the implementation of wireless (GPRS and 802.11) based tracking systems for transit fleet management, location reporting, and security. The technology used a combination of GPS satellite signals and GPRS (wireless) modems to track the locations and provide BI on service and availability of vehicles.

 

Digital Recorders Projects:

 

• Hertz Corporation (nationwide)
• San Francisco International Airport; San Francisco, CA
• Destination Shuttle Services/Event Transportation; Los Angeles, CA
• RDU International Airport; Raleigh, NC
• Capital Area Transit, Raleigh NC
• Gatlinburg Area Transit; Gatlinburg, TN
• Sevierville Transit Authority; Sevierville, TN
• Port Arthur Transit; Port Arthur, TX
• Salem Area Mass Transit; Salem, OR
• Martha’s Vineyard Transit Authority; Martha’s Vineyard, MA
• Greater Attleboro Taunton Regional Transit Authority (GATRA); Taunton, MA
• Nantucket Regional Transit Authority, Nantucket, MA

 

 

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CAVU Corporation, Raleigh, NC                                       August 1999- October 2004

Senior Project Manager / Business Analyst Consultant

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I was brought on to assist in the design, development, and implementation management of the first fully integrated browser-based occupational licensing and enforcement system. While with CAVU, I worked with the design team to specify the new application and provided technical analysis to ensure quality of deliverables. Quick time-to-market enabled the company to gain a competitive edge and acquire new clients. I worked closely with marketing and development teams on product design review to create effective collateral to improve product visibility in the marketplace. I collaborated with senior management to develop the corporate strategy for project management and implementation based upon standard PMI project management principles and Six Sigma DMAIC methodologies. In this capacity I championed internal QA processes and formalized software packaging and deployment procedures to increase quality levels and move the organization toward Six Sigma quality standards. Specific project descriptions and relevant responsibilities are outlined below:

 

• Developed project plans and managed project progress using internal and third party management tools;
• Provided detailed analysis of RFP requirements regarding implementation and customization strategy;
• Participated in pre- and post-award risk planning meetings with client to demonstrate product functionality, encourage buy-in, and to set appropriate expectations prior to project start;
• Organized and led cross-functional project implementation teams and provided oversight to ensure quality of deliverables;
• Conducted numerous product demonstrations and clarifications throughout the bid process;
• Conducted business process modeling sessions and in order to elaborate scope, identify risk, and help ensure that the final deliverables fit the needs and quality standards of the client;
• Assisted agencies in development and requirements definition for supporting products;
• Created detailed design documents after interpreting state laws and statutes into functional software modules;
• Reengineered complex financial software component to adhere to standard accounting practices;
• Directed data conversion efforts to SQL Server and Oracle database platforms.  This included interpreting data models and training staff on data mapping and validation testing.
• Worked with multiple state agencies to gather requirements for an eCommerce initiative that extended services over the Internet;
• Key contributor to client project implementation audits. Organized and compiled formal audit responses that documented technical and business implementation structure and timeline.

 

CAVU Corporation Projects:

 

State of Louisiana, Licensing and Regulatory System

Project Manager / Business Analyst (CAVU Corporation)

·         Project Dates: October 2003-October 2004

·         Louisiana State Agency Implementations Managed: Board of Medical Examiners, Recreational and Used Motor Vehicles Commission, Office of Alcohol and Tobacco Control

·         Software package is now the state standard for occupational licensing and enforcement affecting 600,000 people.

·         To-Date Contracts Award in excess of $1.5 million

 

State of Illinois Department of Professional Regulation

Project Manager / Business Analyst, ILES Project (CAVU Corporation)

·         Project Dates: October 2001 – August 2004

·         Statewide Occupational Licensing System supporting 65 state boards and affecting 1,800,000 people. Initial Contract Award $1.9 million; to-date contracts award $2.2 million.

 

Connecticut Department of Consumer Protection

Project Manager / Technical Lead, eLicense Project (CAVU Corporation)

·         Project Dates: August 1999 – March 2003

·         Statewide Occupational Licensing System supporting 185 regulated professions and affecting 400,000 people.

·         Initial Contract Award $300k; To-Date Contracts Award $1.2M

 

State of Illinois Office of Banks and Real Estate

Business Analyst / Proposal Specialist, CLEAR Project (CAVU Corporation)

·         Project Dates: October 2001 – August 2002

·         Statewide Institutional and Occupational Licensing and Enforcement System

·         Initial Contract Award $1.65 million; To-Date Contracts Award $2.1 million

 

State of Ohio Department of Administrative Services

Project Manager / Business Analyst, eLicense Project (CAVU Corporation)

·         Project Dates: August 2001 – September 2002

·         Statewide Occupational Licensing System supporting 22 state boards and affecting 750,000 people.

·         Initial Contract Award $1.2 million; To-Date Contracts Award $1.5 million

 

State of South Carolina Department of Labor

Business Analyst / Technical Lead, ReLAES Project (CAVU Corporation)

·         Project Dates: January 2001 – October 2002

·         Statewide Occupational Licensing System supporting 37 state boards.

·         Initial Contract Award $975k

 

State of North Carolina

Business Analyst / Technical Analyst / Project Manager (CAVU Corporation)

·         Project Dates: August 1999 – September 2002

·         Participated at various levels of software development, business process analysis/modeling, and project management for the following North Carolina regulatory agencies:

·         North Carolina State Medical Board;

·         North Carolina State Board of Examiners of Electrical Contractors;

·         North Carolina State Board of Examiners of Plumbing, Heating, and Fire Sprinkler Contractors; and

·         North Carolina Council of Community Programs.

 

 

Other Relevant Employment:

• ProStitch Embroidery – Woodbine, MD; Software developer; June 1997- August 1999
• Phantasia Enterprises – Raleigh, NC; VP of Tech Start-up; January 1992- February 1995

 

Education and Professional Affiliations

 

• Project Management Professional, 2004, Project Management Institute
• Microsoft Certified Professional, 1999, Microsoft Corporation
• A.A.S. Computer Sciences, 1999, Wake Technical Community College
• Member, Project Management Institute (PMI)
• Member, North Carolina Chapter of the Project Management Institute (NCPMI)
• Member, Institute of Electrical and Electronics Engineers (IEEE)
• Member, Institute of Electrical and Electronics Engineers Communications Society (COMSOC)